Customer Service
Finding products
This is the first stage of your order. You have several possibilities.
Discovering Lancôme?
Browse on the Lancôme website and discover the Lancôme products under the headings WHAT'S NEW, SKINCARE, ABSOLUE, MAKEUP, FRAGRANCE or MEN.
Do you know the product you wish to purchase?
The quickest way is to type the name of this product in the "Search" space on each page of the website.
Do you wish to easily locate products you have already ordered?
If you are a member of the "My Lancôme" club, you can access your previous orders. Go to the section reserved for members of the "My Lancôme" club to review your previously products. 'My favourites products section also enables you to find the list of products ordered on Lancôme.ca.
Once you have found the products, click on 'ADD TO BAG' if you wish to add them to your shopping bag.
