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Our website uses Secure Socket Layer (SSL) technology to encrypt personal and payment information before it is transmitted via the Internet, ensuring that it is kept confi-dential and secure. The entire Lancôme website is protected by the latest technology in terms of security and confi-dentiality.
Lancôme ships via Canada Post to Canadian ad-dresses only. Orders received by 8:00 am Eastern Time will be proc-essed the same day. Orders received after 8:00 am East-ern Time will be processed on the next business day. We offer 3 different shipping options to answer your needs. Canada Post – Standard Expedited Parcel - $7 Delivery between 1 to 9 days after the order date depending on geographic location. Canada Post - Xpresspost - $8 Delivery between 1 to 3 days after the order date depending on geographic location. Canada Post - Priority Courier - $13 Delivery between 1 to 2 days after the order date.
If for any reason you are not completely satisfied with your Lancôme purchase, please contact our customer service at 1-800-LANCÔME (Monday to Friday from 9:00 AM to 5:00 PM Eastern Time) and simply return the purchased products within thirty (30) days of the deliv-ery. We will be happy to credit your account for the amount of the purchase.
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