Shipping & returning

SHIPPING

FREE DELIVERY: 

Receive free standard delivery on all online orders of $85 or more. 

DESTINATIONS:

Lancôme Canada offers various shipping methods. Lancôme.ca ships via Canada Post to Canadian addresses only.

 

 

Shipping Methods

Canada Post

Expedited
(orders under $85)

Xpresspost

Priority

Delivery Time

2 – 5 business days

1 – 4 business days

1 – 2 business days

Cost

$7.95

$9.95

$14.95

 

 

ORDER PROCESSING:

Orders will be processed within 1-2 business days.

Orders will be shipped Monday-Friday, excluding federal holidays within Canada. Packages do not require a signature upon delivery.

HAZARDOUS MATERIALS & SHIPPING RESTRICTIONS:

Certain items are considered hazardous materials. These products include aerosols and alcohol-based products such as fragrances, liquid cleansers and toners, etc. These products are required to be shipped by Standard Shipping, due to air transport restrictions and regulations. In the case you have selected such items in your Shopping Bag, standard shipping will be automatically applied to you order at checkout.

SENDING A GIFT:

If you wish to send a gift, choose the products and add them to your basket. When you are on the checkout page, you can send your order to another address. On the page "order summary and checkout", tick "new shipping address" and fill in the fields reserved for the desired delivery address. 

Gift wrapping is not available however, our Gift Sets already come in luxury Lancôme packaging.