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VIRTUAL CONSULTATION

Get expert advice from the comfort of your own home!

Book a free one-on-one virtual consultation with our Lancôme Beauty Experts!

Learn tips & tricks, discover makeup and skincare hacks, ask anything you want from makeup to skincare and fragrance!
Get advice on how to find your perfect foundation, build your personalized skincare routine or learn how to apply your favorite lipstick like a pro!
*Please note that this service is open to Canadian residents only.

HOW TO BOOK A VIRTUAL CONSULTATION

STEP 1

Book your free virtual consultation with the beauty expert of your choice. Choose between a 15 minute or 30 minute appointement. Select a date and time that fit your schedule.

STEP 2

Receive an email confirmation including the date, time and indications on how to get in touch when comes the time of your consultation.

STEP 3

Join your free consultation via the method of contact you selected, indicated in your email, to get in touch and discover the exciting world of Lancôme with our beauty experts!

MEET OUR LANCÔME BEAUTY EXPERTS

GILLIAN OKOPNY (EN)

Specialty: Makeup & Skincare

Gillian is Lancôme's National Makeup Artist. Her extensive 15-year experience as a makeup artist has allowed her to create unique makeup looks for celebrities and public figures. Her work extends from TV and runway to editorial. Gillian also believes that having the right skincare regiment is essential to create the perfect base for her signature flawless complexion makeup look!

KIM ELEMENT (FR)

Specialty: Skincare, Makeup & Fragrance

Skincare has no secrets when it comes to Kim! Our expert has years of experience in the beauty industry, and loves to share her knowledge! She is the pro when it comes time to creating the best routine for your skin type and strives to achieve the results that make you feel good in your skin!

LOUIS HE-FENG (EN/中文)

Specialty: Skincare & Makeup

Born in China, Louis fell in love with Paris years ago and decided to explore the different beauty expressions across different cultures. Louis is also an active influencer among the Chinese Community. As a Lancôme’s Ambassador, he is an expert of both makeup and skincare. Meet Louis to learn his pro tips to look and feel at your best! 欢迎预约兰蔻品牌大使和化妆师 Louis路易斯的中文迷你课,发现更美的你 !

BOOK YOUR VIRTUAL CONSULTATION

GET EXPERT ADVICE FROM THE COMFORT OF YOUR OWN HOME!

NEED ASSISTANCE NOW?

Discover our virtual services

e-YOUTH FINDER

Discover your personalized skincare routine in 1 selfie.

LIVE CHAT

Chat with our Lancôme beauty experts.

Select the CHAT NOW button on your screen to start the conversation!

VIRTUAL TRY ON

Click. Try & Find your match!

Enjoy Lancôme's Virtual Try On to find your perfect shade online.

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