elite-rewards-disenrollment-faq

Elite Rewards

Frequently Asked Questions

Elite Rewards Overview

 

  • What is Elite Rewards?

    Lancôme Elite Rewards is an exclusive loyalty program designed to treat women like you with the fabulous rewards you deserve. Membership is complimentary and you earn points every time you shop online at lancome.ca, connect with us on your social channels and share Lancôme with your friends. You can easily redeem those points online for the products you love. It’s as simple and rewarding as that.

    See about loyalty program
     

How to Join

 

Earning points

 

Redeeming Points

 

  • How do I redeem my points for rewards?

    It’s easy. Simply click "Redeem" on the reward catalogue page, and then follow the instructions at checkout. Digital rewards will also be on your confirmation page and My Activities page. We will mail any physical or partner rewards to the address you provided.

Your Lancôme Purchases

 

  • How do I earn points for my Lancome.ca online purchases?

    To earn points you must be logged into your Elite Rewards profile. If not, then you will be unable to earn points for your purchases or for other activities.

    NOTE: Points will be posted at the time when your order is shipped.

Perks and Benefits

 

  • What benefits do members receive?

    The more you interact with us online, the more perks and benefits you receive. As you spend online, you climb through the tiers and unlock exclusive priviledges available only to Elite Reward members.

    ROSE: $0-$149 spent online
    GOLD: $150-$499 spent online
    PLATINUM: $500+ spent online

    See more about tiers and other benefits

  • How do I redeem my birthday reward?

    On your birthday, you will receive an email to unlock exclusive access to your birthday reward. You can also find the reward in the Exclusive Offers section of your account, so be sure to keep your eyes open.