ONLINE SERVICES
DISCOVER ALL OUR ONLINE SERVICES
e-SKIN EXPERT
Your personalized skincare routine in 1 selfie.
Discover our best skincare routine for your skin needs in only two minutes. Our first virtual skincare diagnostic tool is powered by Artificial Intelligence and backed by 85 years of skincare expertise.
Discover our best skincare routine for your skin needs in only two minutes. Our first virtual skincare diagnostic tool is powered by Artificial Intelligence and backed by 85 years of skincare expertise.

e-SHADE-FINDER
The most accurate Teint Idôle shade finder online.
Capture your skin in every light angle with a 360° selfie video technology that captures thousands of light points on your skin. Thanks to our database of 22 000 skin tones* and an AI-powered algorithm, we commit to find your perfect shade online.
Capture your skin in every light angle with a 360° selfie video technology that captures thousands of light points on your skin. Thanks to our database of 22 000 skin tones* and an AI-powered algorithm, we commit to find your perfect shade online.

Mascara Finder
Find your perfect mascara in 3 steps
Let our mascara finder find your perfect mascara for any lash type
and for any occassion.
Let our mascara finder find your perfect mascara for any lash type
and for any occassion.

VIRTUAL TRY-ON
Click. Try & Find your perfect match!
1. Click on a product that has Virtual Try-On available.
2. Try the selected product live or upload a photo.
3. Play around with different shades, textures & finishes. Plus, share the results with your friends.
1. Click on a product that has Virtual Try-On available.
2. Try the selected product live or upload a photo.
3. Play around with different shades, textures & finishes. Plus, share the results with your friends.
FRAGRANCE FINDER
Find your perfect fragrance!
Five easy steps to find your new favourite Lancôme mascara.
Five easy steps to find your new favourite Lancôme mascara.

RÉNERGIE FINDER
Which Rénergie is made for you?
three easy steps to find the perfect rénergie product for your skin.
three easy steps to find the perfect rénergie product for your skin.

FREE SHIPPING ON ORDERS $50+ FOR MEMBERS
Enjoy complimentary shipping with any purchase of $50 or more when you join My Lancôme Rewards

Complimentary Samples
Every orders ships with your selection of 3 complimentary samples including our Advanced Génifique Serum. Select your samples at checkout.

Satisfied or Money back
7 days if the product does not suit you. Your purchases are backed by our 100% satisfaction guarantee policy.

Special Offers
Enjoy exclusives offers & gift. Check regularly for new offers, gifts, and exclusive items only on Lancome.ca.

Customer Service
Need help with your order? Send us an email 24/7 or chat with an advisor 1-800-526-2663 9:30am - 6:30pm Monday to Friday

Secure Payment
Orders are processed within 24hours. Shopping is always safe & secure.