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VIRTUAL SERVICES

Discover our selection of online exclusive virtual services to help you find the Lancôme products best suited for your needs from the comfort of your own home.

e-YOUTH FINDER

Your personalized skincare routine in 1 selfie.

Discover our first mobile virtual skin assessement tool powered by artificial intelligence and 85 years of Lancôme skincare expertise. As easy as a selfie, our algorithm built on a database of 10 000 clinically graded pictures will analyze your 8 key skin concerns in real-time to provide your customized skincare routine.

e-SHADE-FINDER

The most accurate Teint Idôle shade finder online.

Capture your skin in every light angle with a 360° selfie video technology that captures thousands of light points on your skin. Thanks to our database of 22 000 skin tones* and an AI-powered algorithm, we commit to find your perfect shade online.

VIRTUAL TRY-ON

Click. Try & Find your perfect match!

1. Click on a product that has Virtual Try-On available.
2. Try the selected product live or upload a photo.
3. Play around with different shades, textures & finishes. Plus, share the results with your friends.

VIRTUAL CONSULTATION

Book a free one-on-one virtual consultation with our Lancôme Beauty Experts!

Learn tips & tricks, discover makeup and skincare hacks, ask anything you want from makeup to skincare and fragrance!
Get advice on how to find your perfect foundation, build your personalized skincare routine or learn how to apply your favorite lipstick like a pro!

COMPLEXION FINDER

Find your perfect match!

45 skin-matching shades, find your perfect Teint Idole Ultra Wear match.

FRAGRANCE FINDER

Find your perfect fragrance!

Five easy steps to find your new favourite Lancôme mascara.

RÉNERGIE FINDER

Which Rénergie is made for you?

three easy steps to find the perfect rénergie product for your skin.

FREE SHIPPING OVER $50

Enjoy complimentary shipping with any purchase of $50 or more on Lancome.ca.

Complimentary Samples

Every orders ships with your selection of 3 complimentary samples including our Advanced Génifique Serum. Select your samples at checkout.

Satisfied or Money back

7 days if the product does not suit you. Your purchases are backed by our 100% satisfaction guarantee policy.

Special Offers

Enjoy exclusives offers & gift. Check regularly for new offers, gifts, and exclusive items only on Lancome.ca.

Customer Service

Need help with your order? Send us an email 24/7 or chat with an advisor 1-800-526-2663 9:30am - 6:30pm Monday to Friday

Secure Payment

Orders are processed within 24hours. Shopping is always safe & secure.

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